Privacy Policy

Joyful Kidz Area – Privacy Policy

Joyful Kidz Area L.L.C. (Commercial Registration No. 207877, State of Qatar) is committed to protecting your privacy in compliance with Qatar’s Personal Data Privacy Protection Law (Law No. 13 of 2016) and Ministry of Interior (MOI) safety requirements.

1. Information We Collect

• We may collect the following types of data:

  • Contact details: name, phone number, email address.

  • Child information: name, age, height (for safety, bookings, and event registrations).

  • Payment details: if payments are made online, these are processed securely by third-party providers; we do not store card details.

  • Photos & videos: images taken at Joyful Kidz Area for safety monitoring and marketing (with prior parental consent).

  • Website usage data: cookies, analytics, IP addresses, and browsing behavior.

2. How We Use Your Information

• Your data is used only for legitimate business and safety purposes, including:

  • To manage bookings, ticketing, and birthday/event packages.

  • To contact you regarding inquiries, events, or updates.

  • To send promotions or newsletters (only if you opt in).

  • To ensure the safety of children within our premises.

  • To improve our website, services, and customer experience.

3. Sharing of Data

• We do not sell, rent, or trade personal data to third parties.

• Information may be shared only with:

  • Government or regulatory authorities if required by Qatari law.

  • Service providers who support our operations (e.g., IT, payment gateways).

• All third parties are required to keep your data confidential and secure.

4. Data Protection & Security

• We use secure servers, encryption, and access controls to protect your data.

• Only authorized staff may access personal data, and only for business purposes.

• Photos and videos are watermarked or protected against unauthorized download/reuse.

5. Retention of Data

• Data is kept only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

• When no longer needed, personal data is securely deleted or anonymized.

6. Your Rights

• Under Qatar’s PDPPL, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing at any time.

  • Object to processing in certain circumstances.

Requests may be sent to joyfulkidzarea@gmail.com, We will respond within a reasonable timeframe in line with Qatari law.

7. Children’s Privacy

• We collect children’s data only for safety and service delivery (e.g., age/height for admission, names for bookings).

• Guardians provide consent for all data shared about their children.

• No child’s personal data will be used for marketing without explicit parental consent.

8. Cookies & Tracking

• Our website uses cookies to improve functionality and measure usage.

• You can accept, reject, or manage cookies through our cookie banner.

• For full details, see our Cookie Policy.

9. Photos & Media Consent

• By entering Joyful Kidz Area, guardians acknowledge that photos and videos may be taken for security or marketing.

• We may capture photos or videos inside Joyful Kidz Area for marketing purposes only when a guardian has provided explicit consent via our waiver form.

• All images are protected under copyright and may not be downloaded, copied, or reused without written permission.

• For safety and security, our venue is monitored by MOI-approved CCTV cameras. Recordings are retained securely for 120 days in line with Qatari regulations, then automatically deleted unless required for an incident or by law enforcement.

10. Updates to this Policy

• We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “last updated” date. Continued use of our services constitutes acceptance of the updated policy.

11. Governing Law

• This Privacy Policy is governed by the laws of the State of Qatar. Any disputes shall be subject to the exclusive jurisdiction of Qatari courts.